I always thought the Germans were supposed to be efficient. And I also thought Chennai airport (that's in India, dumbass) was the worst airport in the civilized world. Well, as of yesterday I have revised my opinion of the Germans, and even though I can't say that Frankfurt airport is actually
worse than Chennai, it comes fucking close, especially when you consider that it has all the supposed benefits of Western European development, and that there are no cows in the road outside or one-legged beggars in the parking lot.
Chennai is bad because it's badly run. You go to check in at Jet Airlines but you can't find the desk. Then, when you do find it, you realize that business class check in is a hundred yards away across the concourse. They give you a form when you check in, but they don't tell you that you need to fill it in before you can go to the next stage. Then you stand in a line for immigration (why do they need to inspect your documents so closely when you're
leaving, for fuck's sake?), and this can easily take an hour. If you're lucky you can now sit in an overcrowded lounge while you wait for boarding, but don't wait too long, because you still have to clear security. That's the biggest clusterfuck of all, with shiftless workers manning x-ray machines and metal detectors that aren't paired up. I put my belongings on one belt and then got sent five lanes up for scanning. I swear it's a miracle that my laptop was still there when I returned. Then they check you documents THREE more times at the gate. Don't ask me why...
Frankfurt can handle the check-in part OK, but then you clear passport control and head to your gate. I realized there may not be a lounge because the check-in wench didn't give me an invitation, but I didn't realize that the gate would have about ten seats for a whole 767 of passengers. We asked a security bloke at the gate if there was an American Airlines lounge, and he said there was, only it was a bit hard to follow his directions, on account of him having a speech impediment which appeared to be linked to significant mental retardation. Nice of the Germans to give him a job - care in the community and all that.
So we walked in the direction he seemed to be indicating (unless that was just a spasm) and found another set of security checks. The staff there directed us back in the opposite direction, and we had a nice fifteen minute walk through the airport, just to satisfy ourselves that there was, indeed, no American Airlines lounge. But by the time we got back to the gate, the security checks had commenced.
In every other airport in the civilized world they have one big set of security checkpoints and you can go through as soon as you're ready. At Frankfurt they have a little set by gate 6 just for that gate and they don't open it until less than an hour before the flight boards. The set-up was simple - a long, Disney-style winding line, in order to get to two x-ray machines for your bags, either side of a single walk-through metal detector. People loaded their bags on the machines but they didn't move, because the bottleneck was the metal detector. Almost anything would set it off, and then the offending passenger would be subjected to a full pat-down and wanding, shoe removal and x-ray. Meanwhile everyone else had to wait. There as one man doing pat-downs for men, and one woman for the women, but only one of them worked at a time.
I was close to the front of the line and it was fucking painful to see such an exercise in complete fucking futility, organized so fucking inefficiently. Even if you believe that this type of security check does anything useful, you might at least expect that it would be organized so as to run smoothly. I stripped everything metal from my body, with the exception of fillings; even my belt, watch and wallet, which don't EVER set off metal detectors, just so I could avoid having the overtly homosexual German security man rub me down. Then I realized why the process was so fucking slow. In addition to the pointless rub-downs, your bags would be hand-searched, even if nothing suspicious showed on the x-ray. And guess what? It was the retard speech impediment twat who was doing it. Having opened up all the zips on my computer bag and messed everything up, he informed me that my computer power adapter would have to have the cables checked. (At least I think he said that - I have to admit I backed off a little at that point, just to minimize the saliva overspray.) Then he opened my larger bag and rifled through my dirty underwear while other passengers stood by.
[Note to fellow travelers: unless your wiping is of a magnificently high standard I recommend you avoid white underwear. Personally, I only buy black.]
Now you might think that having Helmut the Halfwit rummage through my bag would help save lives and keep America free, but it's worth noting that he failed to search my trainers, which were in a plastic bag, and were easily the most suspicious thing there, and he also failed to spot that I had an illicit bag with liquids in it (which I noticed when he uncovered it, but which he failed to spot). So why go through the fucking motions, piss me off and have the whole plane waiting in a pointless line, when you're not even paying attention?
I went to a separate room for my cable check, but what they actually did was an explosive residue test. Sorry Helmut, you weren't even close.
My colleague asked the Germans at the scanner (you have to do something while you wait) why it was that they didn't put more people on the line. The old woman at the scanner replied that they didn't need more people - "less people, but just more time". That's the kind of attitude that explains why I will be driving to another country before I leave Europe in future. My parting comment to Frankfurt security:
"With organization like that, no wonder you couldn't fucking take Stalingrad."
Wankers.
Copyright © 2010 Edward Bison